Leaning Pizza to Value production for Competence(Visualizing Value in Pizza to Profit)

Autores

  • Priyavrat Thareja Head, Materials and Metallurgical Engineering department, PEC University of Technology, Chandigarh, 160012 India
  • Atul Sharma

Palavras-chave:

Lean Thinking, Value Stream Mapping, Kano Analysis, Capatence

Resumo

The ultimate purpose of business activity of making money (Goldrat) is disposed to the customer, in exchange of the value served to him, which is essentially tangible. It requires that the organization sustainably invests resources and initiatives to delight the customer. The objectives are admix of improvement of product and processes, both technically and by improving the softer component including what woo the customer for delight. Towards improvement of process and product Quality, it is imperative that small, yet potent, initiatives are applied to improve due competence.The present work is planned to improve both the incorporation of customer requirements (voice of customer) demonstrating the validation of responses with self assessment, through application of Kano analysis. It also reports the process value addition carried through rigorous process analysis and by application of the Value Stream Mapping (VSM) methodology. The financial benefit accrues form latter, attributed to an improvement in efficiency by about 83 %. The suggestions / outcomes from former entails both an investment and running expense to improve business prospects and hence competence. The work thus force fits both resource and setup provisions, albeit simplistically and metaphysically.The study also demonstrates the release of hidden capacity as a result of VSM (since in new scenario the pizza can be baked in less than half the time), and a better competence, facilitating the paradigm of managing a manufacturing business well. Together with capacity and competence (i.e. the capatence) of a production process has been substantially improved. Keywords: Lean Thinking, Value Stream Mapping, Kano Analysis, Capatence

Biografia do Autor

  • Priyavrat Thareja, Head, Materials and Metallurgical Engineering department, PEC University of Technology, Chandigarh, 160012 India
    Heads Materials and Metallurgical Engineering department,PEC University of Technology. Member Editorial board, Indian Foundry Journal. Was meber Ed board, Powder Metallurgy, Quality International Journal from 1987 to 1993.Has innovated in Technical poetry, and authored elucidating Materials and Metallurgical Engineering processes and concepts.a certified, Lean Six Sigma Black Belt. An IRCA approved Lead Tutor and certified Auditor and in both QMS and EMS, he has promoted Value Auditing, and helped several industries in improving competence (through a tool ‘COMpro’. He was a part of special group of TC 176- which developed ANSI/ASQ/ISO 9001:20xx Education Management Standard presently under publication at Geneva. He is a TS 16949 Tier II supplier provisional auditor etc. He heads Materials and Metallurgical Engineering at PEC University of Technology, and also a Principal Programme Coordinator of the Total Quality Engineering and Management cell.

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Publicado

2011-04-20

Edição

Vol. 1 N.º 1 (2011)

Secção

Research Articles

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